Mostly one leader
The same work keeps coming back to one person.
Use the Diagnostic to understand what keeps returning, why it is returning and what should change first.
60 minutes Private and online $750 + GST
View the Diagnostic Find the right starting point
How widespread is the problem?
You do not need to know the service name. Start with how many people or parts of the organisation are being affected.
Compare Starting PointsChoose the closest fit
Which description is closest to what you are seeing?
If the pattern is already broader than one person, you can start directly with an organisational option.
Several leaders or one team
The pattern may extend beyond one person.
Use the Snapshot when a few perspectives are needed to see where decisions or dependency are concentrating.
3–5 perspectives Documented findings From $1,950 + GST
View the Snapshot Across teams or functions
The bottleneck is already visible across the organisation.
Use the Organisational Pressure Review when repeated escalation or dependence on key people is already affecting how work gets done.
Broader evidence base Typically 3–5 weeks Scoped by proposal
View the Pressure Review Not sure there is a structural issue at all? Take the private 3-minute Check →
Already know the problem?
Move to implementation rather than diagnosing it again.
01
Advisory
Use Advisory when the problem is already clear and the organisation needs help changing who decides, when work escalates or where dependency needs to reduce.
Explore Advisory 02Not sure which route fits?
Describe what keeps happening. Ric can recommend the most proportionate next step without requiring you to select a service first.
Start an Organisational Enquiry 03Speaking or executive briefing
For conferences, leadership events, association programs, executive briefings and facilitated organisational conversations.
Submit a Speaking EnquiryOne principle
Start no bigger than the problem requires.
Do I have to start with the Diagnostic?
No. The Diagnostic is for one leader and one recurring pattern. If several people or functions are already affected, start directly with the Snapshot or Review.
What if I choose the wrong level?
That is fine. The scope can be redirected before work begins. The aim is simply to start at the smallest level that can answer the question properly.
Still unsure?
Tell Ric what keeps happening.
You do not need to diagnose the organisation or select a service before making contact.